In following recommendations of the CDC and government agencies, we are making the difficult decision to limit in-branch interactions temporarily to appointment only beginning March 18. Drive-thru services will remain open during normal business hours at locations where this service is available. We plan to re-open branch lobbies when it is deemed safe to do so.
Thank you for understanding as we protect the health and welfare of our members and staff.
American Lake CU places the health and welfare of our member and staff as a top priority. We are monitoring the outbreak of COVID-19 to stay up-to-date with the latest information and closely following guidelines laid out be the Center for Disease Control (CDC) and the Washington State Department of Health (DOH) to respond to this potential threat and help prevent the spread of COVID-19.
This event does not impact the safety of your deposits and your money continues to be insured to up to at least $250,000 by the National Credit Union Administration (NCUA). This outbreak could impact the hours and/or lobby availability of our branches. Please visit this page or our Branch Locations for updated branch hours and availability.
To assist us in preventing the spread of, we encourage you to take advantage of our digital and remote services as much as possible:
If you have any questions, concerns or experiencing difficulties paying your bills due to the COVID-19 outbreak, please reach out to us by phone or secure message through Online Banking.
Thank you for your continued membership and trust in American Lake CU.
Due to restrictions at the American Lake VA Hospital Campus, our VA Branch lobby is currently closed to member traffic until further notice, while the Drive-Thru and Walk-up services remain available during normal business hours. We apologize for any inconvenience this may cause and have taken these steps to protect the staff and members. You can still visit our other branch lobbies or a Shared Branching location.